Legal

Terms of Service

Effective April 19, 2026

These terms govern your use of Altivra — the website at altivra.app and the iPad app. By using either, you agree to these terms. If you don't agree, please don't use the product.

⚠ Critical aviation disclaimer — read first

Altivra is NOT a certified Electronic Flight Bag (EFB). It is a personal productivity tool and is not intended as a primary reference for flight planning, navigation, weather briefing, NOTAM verification, fuel calculation, or any operational flight decision.

Always consult your company's approved EFB, your operations manual, official regulatory sources (your CAA/FAA/EASA publications), and your dispatcher. Pilot-in-Command authority and operational responsibility remain entirely yours. Altivra shall not be held liable for any flight operation, delay, incident, or decision made in reliance on its data.

01About these terms

These are legally binding terms between you and Altivra (operating under Altivra Studios). "We", "us", and "our" refer to Altivra. "You" refers to any person using the website or the iPad app.

We may update these terms as the product evolves. We'll notify you by email (for account holders) or in-app announcement at least 30 days before material changes take effect.

02Who can use Altivra

You must be at least 18 years old to use Altivra. By using the service, you represent that you're a pilot (commercial, airline, regional, corporate, general aviation, helicopter, or military — or training to become one), you have the legal capacity to agree to these terms, and you'll comply with all applicable aviation regulations in your jurisdiction.

03The service

Altivra provides a set of integrated modules for pilot productivity, including:

We may add, change, or remove features over time. Material changes that reduce functionality you've paid for will be communicated at least 30 days in advance.

04Your account

You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account. Notify us immediately at support@altivra.io if you believe your account has been compromised.

05Subscription tiers & billing

Current pricing

Billing

Paid subscriptions are processed through the Apple App Store under Apple's payment terms. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period, through your Apple ID subscription management.

FOUNDING CAPTAIN (Founding 500) lock-in

The Founding 500 rate of $79/year applies to the FOUNDING CAPTAIN tier while subscription remains active, granting all HEAVY tier features and a numbered lifetime badge. It is locked in for as long as you remain continuously subscribed. If you cancel and later resubscribe, the Founding rate is forfeit and current public HEAVY pricing applies. SUPER and any future premium tiers are separate subscriptions not covered by the Founding lock-in — if you upgrade to SUPER, you pay the tier difference at standard SUPER pricing while your FOUNDING CAPTAIN rate stays locked. Once the 500 Founding seats are claimed, the tier closes permanently; no re-opening.

Price changes

We may adjust public pricing after launch. Founding 500 members are exempt from HEAVY tier increases per the terms of their original subscription. For non-Founding subscriptions, price changes will be communicated at least 30 days before the next renewal, and you can cancel before the new rate applies.

Refunds

Refunds are handled by Apple per the App Store refund policy. We cannot issue refunds directly.

06Your data

You own the data you put into Altivra — your logbook, roster, pay history, fatigue log. We store and process it as described in our Privacy Policy. You can export or delete your data at any time.

By using Altivra, you grant us a limited, non-exclusive license to process your data solely to provide the service (e.g., syncing your logbook across your devices, enriching flights with FlightAware data if you're on SUPER tier). We don't claim ownership of your data and never sell or share it.

07Intellectual property

Altivra — the app, website, brand, logo, design, and source code — is the intellectual property of Altivra (operating under Altivra Studios). You may not copy, modify, reverse-engineer, or redistribute any part of the service without our prior written permission.

The "Altivra" name and logo are our trademarks. Third-party names (Apple, FlightAware, Anthropic, Claude, etc.) are the property of their respective owners.

08Prohibited uses

You agree not to:

09Third-party services

Altivra integrates with third-party services (Apple, Google Firebase, FlightAware, Anthropic, Vercel). Your use of those services, where their data or features reach you through Altivra, is additionally governed by their own terms of service and privacy policies. We disclaim responsibility for third-party outages, data inaccuracies, or changes to their APIs.

10Disclaimer of warranties

Altivra is provided "as is" and "as available", without warranties of any kind, express or implied. We do not warrant that:

11Limitation of liability

To the maximum extent permitted by applicable law:

This limitation applies regardless of the legal theory (contract, tort, statute, or otherwise) and survives termination of these terms.

12Indemnification

You agree to defend, indemnify, and hold Altivra harmless from any claim, liability, damage, or expense (including reasonable attorney fees) arising from your misuse of the service, your violation of these terms, or your violation of any applicable regulation.

13Termination

You may cancel your subscription at any time through your Apple ID subscription management. You retain access through the end of your current billing period.

We may suspend or terminate your account if you materially breach these terms, abuse the service, or use it in a manner that creates legal risk for Altivra or other users. We'll give you a reasonable opportunity to remedy the breach before termination, where practical.

14Governing law

These terms are governed by the laws of Mexico, without regard to conflict-of-law principles. Any disputes arising from your use of Altivra will be resolved in the courts of Mexico City, Mexico, and you consent to their exclusive jurisdiction. Nothing in this section limits consumer rights that cannot be waived under your local law.

15Severability

If any provision of these terms is held unenforceable, the remaining provisions continue in full force. The unenforceable provision will be replaced with one that most closely reflects its original intent, to the extent permitted by law.

16Contact

For legal matters related to these terms, or to exercise rights under applicable law:

A note on these terms. They were drafted as a reasonable starting point for a pre-launch pilot productivity app. They do not constitute legal advice and should be reviewed by a qualified attorney — ideally one familiar with aviation SaaS and consumer subscription law in Mexico and the jurisdictions where Altivra's users fly — before public launch or material product changes.