Terms of Service

These terms govern your use of Altivra — the website at altivra.app and the Altivra apps for iPad and iPhone. By using either, you agree to these terms. If you don't agree, please don't use the product. Please read the Apple App Store section (Section 14) and the limitation of liability (Section 11) carefully.

01About these terms

These are legally binding terms between you and Altivra, operated by Altivra Studios. "We", "us", and "our" refer to Altivra. "You" refers to any person using the website or the Altivra apps.

We may update these terms as the product evolves. We'll notify you by email (for account holders) or by in-app announcement at least 30 days before material changes take effect.

02Who can use Altivra

You must be at least 18 years old to use Altivra. By using the service, you represent that you're a pilot (commercial, airline, regional, corporate, general aviation, helicopter, or military — or training to become one), you have the legal capacity to agree to these terms, and you'll comply with all applicable aviation regulations in your jurisdiction.

03The service

Altivra ships as a single edition. Every feature listed below is included — there are no tiers to compare:

• Digital logbook with logbook migration, CSV/PDF import, and PDF export
• Roster import — automatic for supported airline formats, with manual entry, quick backfill and file import available to every pilot
• Rest & Fatigue tracking with FRMS-aware calculations + Apple Health integration (health data stays on your device)
• Briefing Room — live weather (METAR/TAF), airport notes, next duty
• Flight time and duty limits tallied from your logbook against the regulator you select (FAR 117, EASA, AFAC)
• Pay Tracker, with payslip verification on supported collective agreements
• Wingman assistant — on-device aviation knowledge base
• FlightAware flight enrichment — actual times, gates and tail numbers, subject to a fair-use limit of 150 lookups per month
• iPhone companion app (read-only; data is entered on iPad)

We may add, change, or remove features over time. Material changes that reduce functionality you've paid for will be communicated at least 30 days in advance.

04Your account

You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account. Notify us immediately at support@altivra.io if you believe your account has been compromised. You can delete your account and associated data at any time from within the app (Settings → Account → Delete account).

05Subscription tiers & billing

One edition, two states

• LIGHT — a 30-day trial with every feature unlocked, no credit card at signup. At day 30, subscribe or shift to read-only mode. Your data remains visible and exportable forever, whether or not you subscribe. One trial per Apple ID; no re-trials.
• HEAVY — $99 per year or $9.99 per month. The complete product; both billing options unlock exactly the same features and differ only in billing period.

Prices are in USD for the United States storefront. Prices in other territories are set by Apple's equivalents and may differ. We do not operate any lifetime, founding-member or discounted-for-life plan.

How billing works (Apple App Store)

Paid subscriptions are auto-renewable subscriptions sold through the Apple App Store and are subject to Apple's terms and your Apple Account. By subscribing, you acknowledge that:

• Payment is charged to your Apple Account at confirmation of purchase.
• Your subscription automatically renews at the then-current price for the same period unless you turn off auto-renew at least 24 hours before the end of the current period.
• Your Apple Account is charged for renewal within 24 hours prior to the end of the current period.
• You can manage or cancel your subscription, and turn off auto-renew, in your Apple Account settings after purchase.
• If you subscribe during a free trial, any unused portion of the trial is forfeited when you purchase a subscription, where applicable.

Price changes

We may adjust public pricing after launch. Price changes are communicated and require your consent as handled by Apple before the new rate applies, and you may cancel beforehand.

Refunds

Because purchases are processed by Apple, refunds are handled by Apple under the App Store refund policy. We cannot issue refunds directly. This does not limit any non-waivable refund or cancellation rights you may have under the consumer law of your country.

06Your data

You own the data you put into Altivra — your logbook, roster, pay history, fatigue log. We store and process it as described in our Privacy Policy. You can export or delete your data at any time.

By using Altivra, you grant us a limited, non-exclusive license to process your data solely to provide the service (e.g., syncing your logbook across your devices, enriching flights with FlightAware data when you ask us to). We don't claim ownership of your data, and we never sell it or share it with your employer.

07Intellectual property

Altivra — the apps, website, brand, logo, design, and source code — is the intellectual property of Altivra Studios. You may not copy, modify, reverse-engineer, or redistribute any part of the service except as expressly permitted by these terms, by Apple's Licensed Application End User License Agreement, or by applicable law that cannot be waived.

The "Altivra" name and logo are our trademarks. Third-party names (Apple, FlightAware, Google, etc.) are the property of their respective owners.

08Prohibited uses

You agree not to:

• Use Altivra in violation of any applicable aviation regulation, law, or employer policy
• Attempt to access other pilots' data or accounts
• Reverse-engineer, scrape, or probe the service for security vulnerabilities (coordinated disclosure to legal@altivra.io is welcomed)
• Upload malicious content, spam, or unauthorized commercial material
• Use the Wingman assistant to generate content that violates applicable laws
• Use Altivra for any purpose other than personal pilot productivity

09Third-party services

Altivra integrates with third-party services (Apple, Google Firebase, FlightAware, Vercel). Your use of those services, where their data or features reach you through Altivra, is additionally governed by their own terms of service and privacy policies. We disclaim responsibility for third-party outages, data inaccuracies, or changes to their APIs.

10Disclaimer of warranties

Altivra is provided "as is" and "as available", without warranties of any kind, express or implied, to the maximum extent permitted by law. We do not warrant that:

• Weather, routing, or FlightAware-enriched data is accurate, complete, or current
• Fatigue and rest calculations reflect your actual physiological state — they are informational models based on the data you provide, never a substitute for your own judgement, your company's FRMS procedures, or your duty to report unfitness for flight
• Pay verification calculations match your actual payroll outcome (the final determination is made by your airline's payroll, not Altivra)
• Fatigue calculations satisfy any regulatory requirement (they are for personal awareness only)
• Wingman responses are accurate or appropriate for any specific decision
• The service will be uninterrupted, error-free, or permanently available

Nothing in this section removes any warranty or right that cannot be excluded under the consumer law of your country.

11Limitation of liability

To the maximum extent permitted by applicable law:

• Altivra will not be liable for any indirect, incidental, consequential, special, or exemplary damages
• Altivra will not be liable for loss of data, loss of profits, reputational harm, or any operational decision made in reliance on the service
• Altivra's total aggregate liability for any claim related to the service is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim, or USD $50, whichever is greater

This limitation applies regardless of the legal theory (contract, tort, statute, or otherwise) and survives termination of these terms. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold Altivra harmless from any claim, liability, damage, or expense (including reasonable attorney fees) arising from your misuse of the service, your violation of these terms, or your violation of any applicable regulation.

13Termination

You may cancel your subscription at any time through your Apple Account subscription management. You retain access through the end of your current billing period.

We may suspend or terminate your account if you materially breach these terms, abuse the service, or use it in a manner that creates legal risk for Altivra or other users. We'll give you a reasonable opportunity to remedy the breach before termination, where practical.

14Apple App Store terms

This section applies when you download or use Altivra from the Apple App Store, and supplements Apple's Licensed Application End User License Agreement. To the maximum extent permitted by law:

• The parties. These terms are concluded between you and Altivra Studios only, and not with Apple. Altivra Studios — not Apple — is solely responsible for the Altivra apps and their content.
• Scope of license. The license granted to you for the apps is a non-transferable license to use Altivra on any Apple-branded device that you own or control, as permitted by the App Store Usage Rules in Apple's terms.
• Maintenance and support. Altivra Studios is solely responsible for providing any maintenance and support for the apps. Apple has no obligation to furnish any maintenance or support services.
• Warranty. Altivra Studios is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the apps fail to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the apps.
• Product claims. Altivra Studios, not Apple, is responsible for addressing any claims by you or any third party relating to the apps or your possession and/or use of the apps, including: (a) product liability claims; (b) any claim that the apps fail to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
• Intellectual property claims. In the event of any third-party claim that the apps or your use of them infringes that third party's intellectual property rights, Altivra Studios, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or designated by the U.S. Government as a "terrorist-supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and upon your acceptance of these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary.
• Contact. Questions, complaints, or claims regarding the apps should be directed to support@altivra.io.

15Governing law

These terms are governed by the laws of Mexico, without regard to conflict-of-law principles. Any disputes arising from your use of Altivra will be resolved in the courts of Mexico City, Mexico, and you consent to their exclusive jurisdiction. Nothing in this section limits consumer rights that cannot be waived under the mandatory law of your country of residence.

16Severability

If any provision of these terms is held unenforceable, the remaining provisions continue in full force. The unenforceable provision will be replaced with one that most closely reflects its original intent, to the extent permitted by law.

17Contact

For legal matters related to these terms, or to exercise rights under applicable law:

• Legal: legal@altivra.io
• Support: support@altivra.io
• Contact: contact@altivra.io